Tokyo Midtown is a new style of urban complex, consisting of a large park and six buildings. It features an extensive range of facilities, including shops, restaurants, a hotel, design facilities, art galleries, offices, residences, serviced apartments, and a medical center.

At Tokyo Midtown, you can enjoy a stroll through a park so richly verdant that you'll hardly believe you are in the heart of Tokyo. You can view stunning design and artworks, go shopping, or enjoy a relaxing meal. Tokyo Midtown values the Japanese tradition of hospitality. All staff offer a warm welcome with cordial service to ensure a memorable experience.

The Ritz-Carlton, Tokyo, is located on site. It was ranked number one hotel in Tokyo by U.S. travel magazine Travel + Leisure in 2019

We recommend meeting near the information counter on Floor B1 in Plaza. The counter has a direct, underground link from subway stations on the Hibiya Line and the Oedo Line, making it ideal for rainy days. (A large white stone sculpture located just beside the counter is a useful landmark.) 

You can reach Tokyo Midtown by subway, by bus or by taxi. For details, please see here

Tokyo Midtown plays host to a wide range of seasonal, art, design and other events. For details, please see here

Some of the stores in Tokyo Midtown allow you to shop tax free. For details, please see here

Tokyo Midtown shops do not accept travelers checks.

All shops accept credit cards. Please see shop pages to find which cards they accept.

A post office is located on Floor 3 in Midtown Tower. For details, please see here

Bilingual concierges speaking English and Japanese are on hand to help you get the most from your shopping and dining experience. Feel free to ask them about shops and restaurants, including what they offer, their atmosphere and prices. They will also give suggestions on how to enjoy the complex. The service is available from 11:00 to 19:00 every day at the Concierge Desk by the counter on Floor 1 in Galleria. *You can make a reservation by calling Tokyo Midtown Call Center at 03-3475-3100 between 11:00 and 19:00.

Feel free to take personal photos of your family and friends. For interviews and photo shoots involving journalists and the media, please contact us using the Media Contact Form.

Vehicle parking is available 24 hours a day on site. Parking for bicycles is also available.

Tokyo Midtown has two nursing rooms (level B1 and level 2) for the convenience of visitors with infants. Each room has a sink, a diaper changing seat and a feeding chair.

Tokyo Midtown has a baby room (Galleria 2F) where visitors with babies can relax. The room is equipped with a sink, a feeding room, a diaper change area, and a resting area.

In Midtown Garden, you can walk on the pathway with your pet on a leash, but please avoid walking on the grass and leaving your pet unattended. Pet owners are responsible for collecting and disposing of their pet's waste. Pets are not permitted in the food-handling areas in Galleria and Plaza, specifically Floor B1 in Plaza, Floor B1 in Galleria, and Floors B1 to 4 in Garden Terrace within Galleria. In other areas, please use your pet carry bag or pet cart, which must be of a type that contains your pet's head, and please be considerate of other visitors. Guide dogs, service dogs, and hearing assistance dogs are welcome in all areas. GREEN DOG on Floor 1 of Galleria will keep your pet for a fee while you enjoy shopping or dining.

An English-language information service is available from 9:00 to 20:00 on weekdays and from 10:00 to 18:00 on weekends and national holidays at the information counter on Floor 1 in Midtown Tower, from 11:00 to 21:00 at the counter on Floor 1 in Galleria and from 10:00 to 20:00 at the counter on Floor B1 in Plaza.

Pamphlets in English are available at the information desk or from the pamphlet racks in Galleria and Plaza.